English For Telephoning EXPRESS SERIES
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About the bookIn today's wor ld there are ve ry few jobs th at do not involve the da ily use of t hetelephon e - and due to globali zation, the language used on th e t elephon e in businesscontexts is increasingly English. Even for people with a high level of English, speakingon the telephone presents a particular set of difficulties, for example sound quality. Notbeing able to see the body language of the person you are speaking to also makestelephone communication more problemati c th an a face-to-face conversation. However,by learning some of the conventio ns of the la ngua ge of telephoning you can overcomesome of these difficulti es and develop your ability t o hol d efficient telephoneconver sa ti ons.Engli sh for Tele ph onin g offe rs you trainin g in how to sequence a conve rsa tion and instrategies for co mmuni ca ing by te l ep hone, as well as teaching typical exp res sions thatwill allo w you to speak on th e te lephone successfully and with co nfide nc e.English for Telephoning consists of six unit s that each de al with speci fi c area s relatedto communicating by te lepho ne. The book is structured so that the more basic skills aredealt with at the beginning of the book and it becomes progressively more advanced.However, the sequence is not fixed and the user can choose the units most relevant totheir needs.Ea ch unit begins with a Starter, which consists of a quiz or a questionn aire that allowsyou to analyse your own use of the telephone. There are realistic listening exerciseswhich offer practice in listening comprehension as well as presenting language andcommunication strategies. Throughout the units there are exercises that allow you toreview your telephone English, learn new expressions and vocabulary, or to practisecore grammatica l structures. The role plays give you the opportunity to put all you havelearned into practice. At the end of each un it there are listen ing and reading activitiesdesigned to generate interesting conversations related to the theme of the unit. Theseare called Output. Finally, the book closes with a fun crossword to Test yourself! on allyou have learned over the previous si x unit s.The MultiROM contains all the Listeningextracts from the book. These can be playedthrough the audio player on your computer, or through a conventional CD-player. Inorder to give yourself extra listening practice , listen to it in your car. The Interactiveexercises le t you review your learning by doing Useful Phrases,Vocabulary,andCommunication exercises on your computer , this will be parti cularly valuable if you areusing the book for self-study. There is also an A-Z wordlist with all the key words thatappe ar in English for Telephoning. This includes a col um n of ph onetics and a space foryou to write the translations of the words in your own l an g ua g e.In the appendices of English for Telephoning yo u wi ll fin d th e Partner Files for the roleplays, and the Answer key so that you can check your own answers if you are workingalone. There are also Transcripts of the listen ing extr acts a nd three pages of Usefulphrases and vocabulary, whi ch can be used as a handy reference when speaking onthe telephone at work.
By the early twentieth century, the desire to phone heaven was portrayed as a sign of youthful innocence and na\\u00EFvet\\u00E9, described as a longing that would eventually be outgrown. Whereas in the nineteenth century, adults had hoped to telegraph to heaven, in the twentieth century such dreams had become a mark of an immature intellect.In fact, some pundits openly mocked the hopes for connection with God, heaven, and the dead. A 1923 comic in the syndicated series Somebody\\u2019s Stenog, depicted a woman tuning in to her newly purchased radio. A man, watching her tune her set, asked what she was able to hear. She replied, \\u201CI\\u2019m liable to get Mars or Juniper [sic] the way this little box is working\\u2014Hush I hears Harps playing and sounds like wings flapping and people singing hymns. . . . Oh Ted\\u2014I bet I got Heaven\\u2014\\u201D Her friend replied, \\u201CBabe, you\\u2019re a nut\\u2014it\\u2019s that revival meeting in the church next door!\\u201DThe dream of using technology to connect with heaven, once at the mainstream of American thought in the nineteenth century, was increasingly marginalized in the twentieth. There were newly imposed limits to the religious awe one should feel and express in the face of new technologies.Finally, while nineteenth-century observers believed the inventions of the age reflected God\\u2019s glory and were part of his plan, many twentieth-century Americans saw the new devices as reflective of the genius of individuals. A century before, God had been in the machine; now men and women had created machines that were Godlike. A poem from the 1930s, entitled \\u201CRadio,\\u201D illustrated this new viewpoint. It began, 59ce067264
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